GENERAL QUESTIONS:
Do I have to ride both days? Nope! You can sign up for the Road Fondo OR the Gravel Fondo OR both Fondo’s!
Do I have to use the same bike for both days if I signed up for both Fondo’s? Nope! You can use whichever bike you want for each day
Are e-bikes allowed? Yep! We allow e-bikes for both the Road fondo and/or the Gravel fondo. Please note that e-bike entries do not qualify for any QOM or KOM prizing.
What kind of bike and tire size is suggested for the gravel course?
The route is designed for gravel bikes and we recommend a tire width of 40c or larger, but various bike types are suitable. A hardtail mountain bike with fast-rolling tires is also an excellent choice. Make sure your bike has a broad gearing range for steep climbs, and riders with less technical confidence may find wider tires on 650b wheels beneficial. Opt for the setup that complements your riding style!
Where should I stay in Moab ? You can find information on accommodations on our website here
When & where is package pick-up? Detailed information on package pick-up can be found here
Can my friend pick up my race package? Unfortunately not. Each rider is required to sign a UDOT wavier at package pick-up and these are not available ahead of time online.
Where can I find the schedule for the weekend? You can find a full/detailed Schedule of Events on our website here
Where can I find cut off times? You can find cut off times for each stage on our Schedule of Events page (here). Just scroll to the day/stage you’re looking for and it will be listed there.
Can I change from the road fondo to the gravel fondo (or vice versa)? Yep! You can change from the Road fondo to the Gravel fondo (or vise versa) by logging in to your events.com account & following the instructions included in your confirmation email.
Where can I find the route descriptions, profiles & GPX files? You can find full/detailed descriptions of each fondo along with downloadable GPX files on our website by clicking on the “Ride Info” tab on the top left corner of the menu bar. Click “Gran Fondo” for the road fondo course info, and “Gravel Fondo” for the gravel fondo course info. Scroll to the bottom of each page to find the full details.
How technical is the course? As mentioned above, full course descriptions can be found on our website under the “Ride Info” tab.
What’s the cancellation policy? Our full cancellation policy can be found here (just scroll down until the middle of the page)
I need to cancel my registration, transfer my entry, or have general questions about my registration, who do I contact? Please email the Race Office at registration@transrockies.com
Can I transfer my entry to another rider? Is there a deadline for this? As per the cancellation policy, you can transfer your entry to another rider for an admin fee of $25. All transfers must be completed by midnight on Tuesday April 1, 2025. Please email the Race Office at registration@transrockies.com to do this.
I bought the Fansheild cancellation insurance, how do I make a claim? You can find detailed information on how to make a claim here
I’m having trouble access my events.com account, who do I contact for help? Please email the help desk at help@events.com
My t-shirt doesn’t fit, can I exchange it? Yep! (depending on availability) We just ask that you wait until after the afternoon package pick-up on Saturday, May 3.
What meals are included with my registration? Lunch is provided for each registered rider in each Fondo (Road Fondo riders get lunch on Saturday, and Gravel Fondo riders get lunch on Sunday). Extra lunch tickets can be purchased ($35/each) for guests online through your events.com account.
Can I buy extra lunch tickets at package pick-up? NO. Extra lunch tickets can be purchased online through your events.com account. The deadline for purchasing extra lunch tickets is April 1, 2025.
What’s available at the aid stations? Our aid stations are fully stocked with nutrition products, electrolytes, water, chips, fruit, M&M’s, candy, cookies, and much more!
